NAUGHTY PEARL RETURN

Given the intimate nature of our products, we are unable to accept returns or exchanges on products unless there is a manufacturer defect.

As soon as something leaves our stockroom, for health and safety reasons, it is considered used and therefore non-returnable. This includes new items in their original packaging.

We ask you to check all products immediately upon receiving them to ensure that everything is in good working order and that you have received exactly what you ordered. If you find a manufacturer defect in any product we sell, we will replace it with the same item within 15 days of your order being received.

For defective items outside of the 15 day initial period, we will assist you in contacting the product's manufacturer directly to find a resolution to your problem.

To return a defective item please email the following , full name, order number, and detailed description.